What We Collect and Why We Collect It
When you open an account with o999, we collect your name, email address, contact number and payment-related identifiers — including references generated when you deposit or withdraw through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. This data is used strictly for account verification, transaction
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processing and communicating service updates to you. We also collect session and device data through cookies to keep your account secure across mobile and desktop access. Behavioural data — the pages you visit, the sections you open — helps us improve how the platform functions, not
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to profile you for third-party advertising. Where we work with payment processors or identity verification partners, only the minimum necessary data is shared, and those partners are contractually required to protect it. We do not sell, rent or trade your personal information to any external party
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for marketing purposes. Access to your data within our team is limited to staff whose roles require it. Your privacy settings and data requests can be submitted at any time through our support channel. Where local law governs the handling of personal data, our practices align
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with those applicable obligations for accounts opened by people in Malaysia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.